We aim to dispatch all orders within 1 working day of you placing an order. All items we advertise on our site are in stock and available to buy. Items will be clearly marked if they are a pre-order and if it is out of stock, you won’t be able to see it!
We post out a minimum of 5 days a week, sometimes Saturdays if were busy!
Orders placed before 4pm on a Monday, Tuesday, Thursday or Friday are usually* dispatched the same day, but all orders are dispatched within 1 working day of your order completion.
On a Wednesday, orders need to be completed by 9.15am for same-day dispatch (we only have a single dispatch)
Saturday and Sunday, all orders placed are dispatched Monday.
Bank Holidays - Orders placed after 3.00pm on a Friday will be dispatched on the Tuesday. Where possible, we will ship orders placed before 9.30am on the Saturday.
Any office holidays or changes to dispatch times & dates will be posted on the front page of the website and on Twitter.
We offer 3 delivery services on all of our items:
Royal Mail 2nd Class Signed For – delivered within 3-5 working days, requires signature on delivery - FREE ON ALL ORDERS!
Royal Mail 1st Class Signed For – delivered within 1-3 working days, requires signature on delivery
Royal Mail Special Delivery – guaranteed delivery by 1pm on the next working day after dispatch, requires signature**
WHERE WE SHIP TO
At the moment, we only ship within the UK.
If the website continues to grow at the rates it has since it's launch, we will be considering posting further afield, but this is not a service we offer at present.
*We cannot always guarantee to dispatch the same day – if you require an item urgently, please email us first!
**If you require guaranteed delivery for a Saturday, please contact us before ordering – there is an additional charge for this service!
If you have any questions or queries, please email before ordering and we will do our best to assist you. Also, keep an eye on our Twitter account @willycaketin for latest information!